Ericsson Hiring Support Engineer – B.Tech/BE, MCA @ Chennai

Ericsson Hiring Support Engineer – B.Tech/BE, MCA @ Chennai

Location : Chennai

Qualification: : Bachelor of Engineering / MCA

Experience : Freshers

Skills Required:

Database & Unix – Working experience
Negotiation & Argumentation skills
Administrative skills
Planning & Organizing skills
Problem solving & strategic thinking
Presentation & communication skill
Software support
Network level competence

Customer issue handling
Handling of proactive support (optional)
Software Update Management handling (optional)
KCS Coaching (optional)
RSG Coaching (optional)

Responsibilities and Tasks:
Customer Issue handling
Handling of proactive support
Software Update Management (SUM) handling
Knowledge Management Tool (KCS) Coaching
Remote Service Gateway (RSG) Coaching

More details&To apply:click here