CSC Hiring Associate Engineer – Technical Support @ Hyderabad
Company : Computer Sciences Corporation
Website : www.csc.com
Eligibility : Graduates
Experience : Freshers
Location : Hyderabad
Job Role : Associate Engineer – Technical Support
Job Summary :
- Ensures delivery and management of the end-to-end technical support service. Performs operational support for server hardware and platform software.
- Acts as liaison between project team members, customers, and installation team to ensure projects are implemented seamlessly.
- Investigates and resolves hardware and software incidents, performs root cause analysis to identify underlying problems, monitors and optimizes infrastructure performance, and manages backups.
- Communicates effectively with customers to ensure problems are understood and resolved. Maintains support documentation and asset and configuration data repositories.
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