Genpact Walkin Drive For Freshers and Experienced For The Position of Associate and Senior Associate

Company Name :       Genpact

Website             :        www.genpact.com

Qualification     :        B.Sc , B.Com , B.A , BBA , BHM

Experience        :        0-2 Years

Location            :        Delhi

Job Role            :        Associate/ Senior Associate -(Non - Technical)

Job Description:

   

- Take inbound calls

  

- Comprehend customers queries / Complains / Comments

 

- Display empathy/ understanding of the issue/ concern towards customer

  

- Provide quick an effective resolution to the customer's queries

  

- Handling multiple tasks simultaneously

  

- Has a pleasant attitude

  

- Wants to delight customers, above and beyond call of duty

  

- Has a knowledge of customer needs

  

- Is able to communicate clearly, both written and in speech

  

- Talks in a way the customer can understand

  

- Is able to handle complaints, even irate customers

  

- Works accurately and with eye for details

  

- Is able to use automated information systems to analyze the customers situation

Desired Profile:   

- DAY SHIFT - 6 Days Working

  

- Qualification / Skills

  

- Graduation in any STREAM

  

- 0 -2 years of experience

  

- Freshers shall also be considered

  

- good communication skills

  

- Fluent in English

  

- Excellent Analytical skills.

Note:

If one choose to walkin write priya on top of the resume.(mendatory)

Walkin Details:

Walkin date: 1st Dec to 6th Dec ( Except Sunday)

Walkin Time: 10 am to 2 pm

Venue:

DITP,DMRC building,

8th floor genpact

behind shashtri park metro station,shashtri park

delhi-110052.

More Details@http://jobsearch.naukri.com/job-listings-Start-Your-Career-With-Genpact-Domestic-Voice-Process-for-Freshers-GENPACT-Delhi-NCR-Gurgaon-0-to-2-291112000568?xz=1_0_3&xo=&xp=4&xid=135434038779000000&qp=genpact&id=&f=-291112000568